Delivering sales in a retail environment is requiring companies to shift the way they interact with customers. Consumers do their research and want to be educated before making a purchase. Microsoft Dynamics 365 Commerce gives retailers the ability to create insightful shopping experiences across all channels for a higher level of customer engagement and satisfaction.
Streamline your business with an end-to-end commerce solution that scales to your needs across traditional and emerging channels.
Use clienteling tools to gain a comprehensive view of your customer and respond to their needs at every level of engagement, based on customer profile.
Deliver frictionless and unique engagement across online and offline channels while providing choice around modern payment methods and product collection or delivery.
Use advanced merchandising, inventory management, and pricing and promotion to innovate, adapt to changing business needs and improve quality of service and customer satisfaction.
Streamlining your retail organizations' operations not only gives you the tools needed to more efficiently run your business, it also gives you the proper intelligence and automation to deliver exceptional experiences for your valued customers.
Dynamics 365 Commerce offers a solution for building intelligent digital storefronts and allows for management of content, assets, promotions, and pricing across all channels. Unify physical and digital commerce, and gain a comprehensive view of your customers. Respond to their needs with AI, customer insights, and loyalty programs. Optimize back-office operations and use AI to develop meaningful visualizations for comprehensive analysis of data with the power of intelligence in the cloud.